Genelex offers an entrepreneurial work environment, with a diverse group of highly talented professionals. We value and reward excellence, contribution, and creativity in our efforts to achieve our mission: providing science that benefits humanity. We focus on outstanding customer service as well as quality, accredited laboratory systems. We strive to seek the best in people and implement innovative, effective strategies. We maintain ethical behavior and scientific integrity.
Genelex is an Equal Opportunity Employer offering an excellent compensation package that includes comprehensive benefits, a stock option plan and a relaxed environment that promotes personal and professional growth.
For consideration for any of the following positions, please send a resume and cover letter, Attention: Human Resources, as follows:
1. via e-mail to careers@genelex.com
2. via fax to 206-219-4000
3. via mail to Genelex Corporation, 3000 First Ave., Suite
One, Seattle, WA 98121.
Opportunities Currently Available:
Are you looking to make a good living and make a difference in people's lives?
Genelex's mission is "science that benefits humanity" - we offer a range of DNA tests from Paternity to Drug Reaction Testing as well as life-saving Drug Safety software that make a difference in people's lives.
Currently, we are seeking a sales and customer service professional with a passion for exceeding customer expectations to join our team. You will work hand in hand with clients all over the world to coordinate all aspects of genetic testing. You also have the opportunity to develop medical accounts for our drug safety testing and software. This position requires an exceptional sales achiever, high energy, a positive outlook, a warm telephone personality, computer savvy, a clear speaking voice, and a DO IT NOW! attitude.
The ideal candidate will be an aggressive self-starter with a solid background in sales and excellent closing ability. Computer data-entry skills a must. Must be able to handle multiple tasks simultaneously. Must be sensitive to the needs of our clients and have the ability to treat confidential and/or sensitive information appropriately. Excellent interpersonal, organizational and communication skills required. Bilingual Spanish a big plus.
Compensation: Base and Commission Position
Type: Full Time
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned. Talks with customers by phone to sell services, schedule DNA collections, receives orders, or changes in service, and provide information. Keeps records of customer requests and complaints. Fills out appropriate forms, determines charges for services requested, prepares change of address records, and issues discontinuance orders. Solicits sale of new or additional services. Adjusts complaints concerning billing or service rendered, refers complaints of service failures to designated departments for investigation. Maintains files of uncollected bills and follows procedures for the collection of those bills. Assists with collection of biological samples from clients. Types correspondence and other documents. May prepare and assist in outbound mailing program. Maintains chain of custody and other required documents. Maintains appropriate confidentiality. Miscellaneous duties and responsibilities as directed by supervisor or lead
Biotechnology Technical Writer Internship (Unpaid)
Responsibilities:
The project outcome will be the updating of patient and physician information materials for complex genetic tests.
Gather background information by reading current Genelex materials and Internet research of similar available materials.
Conduct individual or small group meetings with appropriate staff to evaluate style and layout and prioritize topics for addition and editing.
Write and edit material. Set up meetings with staff to present and explain material so they can be included in the editing process.
Present final documents.
Qualifications and Requirements:
Advanced undergraduate or graduate study in technical communication, business communication, or related field. Excellent verbal and writing skills. High level of self-direction. Ability to work with a wide range of people. Proficient in Microsoft Word and the Internet.
Time Commitment: Completion of project (flexible hours)
Supervision: Director of Client Relations
Benefits: This is an opportunity to make a significant contribution to the form and content of collateral materials in an important, emerging field. The small company work environment is collegial and includes opportunities for interaction with employees at many levels. Bus pass or parking provided.
Marketing Interns will work closely with the Business Development Team on a specific marketing campaign; typical durations are 10 hours a week for 12 weeks, but can be modified to meet credit requirements at your university. Campaigns vary and can be catered to the student's interest.
A sample project would be planning and executing a campaign to increase international and immigration DNA testing inquiries. The student would review old campaigns with the Business Development Team and develop a marketing plan to reach the target audience. The student would map out specific goals and layout timelines for completion. They would work closely with a mentor along the way to evaluate their progress and reassess the plan. The final few weeks would be sent reviewing the effectiveness of the campaign.
Desired qualities include strong written and oral communication skills, strong personal computer skills (word processors, spreadsheets, database tools, e-mail, web browsers), dedication and willingness to work hard, attention to detail and ability to meet deadlines, and excellent knowledge of your field.
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